I dont have your order details, since data from this date are already deleted.These postage problems happen often enough . I ordered and paid 9 august 2025 and still have not received anything . I do believe Blitz will replace it when he gets new Drosta stock . I waited over two weeks for a uk order . My address that I supplied was and is completely bonified as I get deliveries daily from Amazon , Ebay and often receive packages from China and India . I needed drosta for my mid summer Cut and viewed the tracking daily as Blitz is always on about how fast he delivers . The item never ever left the Depo in origin where it was posted . After just over two weeks had run out of Mast 10 days by now I Emailed Blitz to check for an update . The reply I got from him is copied below (leaving out my name and address . Please Check that customer care ?!
Hey , it seems something is wrong with the address you gave us or someone of your household refused to take this order. In those cases we are not giving a replacement normally. We can not make mistakes with the labels, because we have a label printer, that just copies what you enter in the shop!
When I enter the address you gave me on google maps, I get several places. So you made a mistake with the address my friend.
UK seems to be not correct. In those cases we don’t give a replace. Also Primo and Drosta are empty.
I could give you a discount coupon with the price of your order. But you have to make sure to give us a correct address. Were using Labelprinters, so errors are not really possible.
But i remember a customer from UK that had an address that was not findable on Google Maps. First of all we send packages out within 24h after ordering with DHL, that is in general very fast. Second if the address is not findable on Google Maps, that is complicated. Normally addresses are findable there, if written correct. And if you want a proof of my label printer, i gladly provide
Like said, we improved already regarding this situation.
I offered you a replace and like said, i dont have Drosta and Primo at the moment, so its not possible to replace this. Im very sorry, but thats just the situation.
