HYB (Best Service and Product - International Shipping)

[Photon]

01/15/2026 – made a purchase.

01/24/2026 – Yura sent me the tracking code; however, I haven’t been able to track it since then. When I try it on 17Track, it says the number is incorrect or that the carrier hasn’t provided the information.

01/26/2026 – I asked Yura about it, and she replied that they usually contact the logistics company to check on the order. However, up to now, I haven’t received any further response after asking if they could verify it. I also asked if it would be possible to place another order in addition to this one, but I still haven’t received any reply.

Has anyone else had this issue where the tracking doesn’t work? Yura has disappeared, and I haven’t gotten any response from her since then.

Post Yura's contact details
You might have gotten scammed

Every vendor on this board has like 2-3 scammers posing as them

 

[cloudrift]

Post Yura's contact details
You might have gotten scammed

Every vendor on this board has like 2-3 scammers posing as them

I initially contacted this number: +86 173 5797 1264, and I finalized the order with them.
Later, I saw that Yura mentioned here in the thread that the WhatsApp account had been blocked/frozen and that there was a new number. After that, I contacted the new number she provided, +86 177 2251 7617, which is the number that sent me the tracking information.

 

[Faipdeooiad]

Yea, that looks to be correct

 

[Aleksamara]

I initially contacted this number: +86 173 5797 1264, and I finalized the order with them.
Later, I saw that Yura mentioned here in the thread that the WhatsApp account had been blocked/frozen and that there was a new number. After that, I contacted the new number she provided, +86 177 2251 7617, which is the number that sent me the tracking information.

Mine is even more interesting. I haven't been able to receive my order since October. At first, they told me it hadn't passed customs and was sent back to them. I waited for it to return. In mid-December, tired of waiting, I wrote to them and asked for a resend. They replied that I had to pay an extra 30% of the order price, and they'd refund me once it got back to their warehouse. I paid. On December 25, they gave me a tracking number that still doesn't show up anywhere.

 

[cloudrift]

Mine is even more interesting. I haven't been able to receive my order since October. At first, they told me it hadn't passed customs and was sent back to them. I waited for it to return. In mid-December, tired of waiting, I wrote to them and asked for a resend. They replied that I had to pay an extra 30% of the order price, and they'd refund me once it got back to their warehouse. I paid. On December 25, they gave me a tracking number that still doesn't show up anywhere.

Yeah, unfortunately this just confirms what’s going on.
I’m in the same situation: tracking number doesn’t work anywhere, no updates at all, and no replies on WhatsApp. I already sent an email asking for clarification and a real tracking number.
Until this gets properly sorted out, I definitely wouldn’t recommend anyone ordering from this vendor. Way too many people are dealing with the same issues.
Hope this gets resolved soon.

 

[Aleksamara]

Yeah, unfortunately this just confirms what’s going on.
I’m in the same situation: tracking number doesn’t work anywhere, no updates at all, and no replies on WhatsApp. I already sent an email asking for clarification and a real tracking number.
Until this gets properly sorted out, I definitely wouldn’t recommend anyone ordering from this vendor. Way too many people are dealing with the same issues.
Hope this gets resolved soon.

As I understand, the seller's team is no longer working. Operations are suspended until the end of the official New Year holidays, so even if the issue is resolved, it won't happen before February 24.

 

[Pizzaslice01]

Yeah, unfortunately this just confirms what’s going on.
I’m in the same situation: tracking number doesn’t work anywhere, no updates at all, and no replies on WhatsApp. I already sent an email asking for clarification and a real tracking number.
Until this gets properly sorted out, I definitely wouldn’t recommend anyone ordering from this vendor. Way too many people are dealing with the same issues.
Hope this gets resolved soon.

Unsure if this is of any use to you. I dont order peptides in jan/feb because of their national holiday.