@BK2THEFUTURE Hello again. I assure you that I am genuine and not AI bro. I've been here a long time and you can see my post history.
I have always tried to help everyone -- and, I am just trying to help you understand things by giving the facts.
I am real and I'm simply telling you the reality of how things work.
Its fine if you want to accept it or not, but clearly the reality of the situation does not depend upon your acceptance of it.
There is no reason to be argumentative or rude towards me in any way -- it will not change the situation or help improve things for anyone.
Also, it does not make sense to get annoyed with me because I am here trying to help you -- I'm a good ally to have here and I can offer a lot of insight and help with things.
Its better to work with me so we can figure out what's going on and try to improve the situation.
So let's work together and try to better understand this situation so that we may all learn from it and try to see if there is anything that can be improved.
Please answer these simple questions so I can offer some insight or help with this situation (for you and the source):
Firstly, was this an International order?
or, was it a Domestic warehouse order?
and, did you get a tracking number?
This is important to consider: I completely agree there is a problem if it was a domestic order that took this long to process because you pay for a premium and faster service with a domestic warehouse.
With International, I suspect there may be a chance that your are making an incorrect assumption about the shipping process (let's look into it to know for sure).
My payment was confirmed. It took 12 days before they started processing the order. Then another 2 to process it for delivery.
This is confusing to me.
How did you determine that it took 12 days before they started processing the order (how do you know what work the warehouse may have done on each day and when, etc.)?
and what do you mean by another 2 days to process it for delivery?
I am not even sure what you mean by these comments.
When an order is placed, the status says "waiting for payment."
Then, when the payment is confirmed the order status says "order processing."
There are no other steps between this -- the order literally updates to the processing step as soon as the payment is confirmed.
Someone can only know his payment was confirmed because the status changes from "waiting for payment"/"payment being checked" to "order processing."
During order processing, there are no intermediate updates or other steps while the warehouse packs and prepares the order for shipping.
Then, the order status is updated to "Order shipped" after the processing step is complete, There are no other status updates between "order processing" and "order shipped."
Usually a tracking number is manually uploaded into the order details few weeks after the order has shipped. This does not delay the transit in anyway; the package is already moving in the postal system even if the tracking number is not yet available in the order details.