You hit the nail on the head. For people who have watched the entire progression of QSC you will find that things have changed quite a bit. All the testing, advanced testing, improvements in products, better pricing, etc. is all business decisions to bring in more customers and make more money. Many of these things are a win-win because we get what we want and Tracy gets more money. That's how business works and that's fine and good. Suddenly pretending to be friends and part of the "community" and that whole vibe I certainly cannot get on board with. You would hope that vendors...