Qingdao Sigma Chemical Co., Ltd (International, US, EU, Canada and Australia domestic

First, it's not about purity. This batch is screwed up. It doesn't reconstitute so it can't be used!



Will QSC refund my testing costs and the purchase price of these kits of it tests worse than the new batch?

But you say it is unusable.
What are you testing it for?
A refund would be in order, if that's the problem, no?
Thought you said you were not keen on using Tesa, not long ago.
Or maybe it was someone else
 
That’s about what I could gather also. I tried a NAD blend before but couldn’t get past the sting to stay on it with any consistency. I put in a order so hopefully there’s is tolerable for me
I'm thinking about ordering some. If I do I'll probably split a vial into three weekly doses. Let us know how much bite it has after you pin some. I'm okay with a little sting but nothing crazy.
 
But you say it is unusable.
What are you testing it for?
A refund would be in order, no, if that's the problem.
Thought you said you were not keen on using Tesa, not long ago.
Or maybe it was someone else

I never brought up "purity"!!!!

You're correct, I have no reason to test it, it can't be used. It doesn't reconstitute, and along with all the bad feedback I never wanted this batch. I waited until a new one was available. According to the links on the current price lists the old batch hasn't even been available at any warehouse since the beginning of July! Don't those links to tests mean anything about what you're getting? Tesa clearly showed then, and still does, you're buying the 2024 green batch, not the 2023 batch.

I'm simply responding to the idiotic argument I should be happy with this effed up old batch because it's "superior".

The group buy follow up tests showed a few percentage points degradation from the original test done on the new batch when it came in.

But as I pointed out, no one did any follow up testing of the old batch, so that line of reasoning is BS. He's comparing the original test on the old batch to the follow up test taken months later of the new batch.

I'm confident this old batch has degraded significantly since the original test in November 2023, just like the new batch degraded after its original test. That's what peptides do over time and exposed to heat in shipping. So a test would kick the legs out from that gaslighting defense of sending me this crap.

My question was simply what then? Will a test proving it's not only defective and not able to be reconstituted using normal methods, but of lower purity as well, will that be enough to get a refund along with testing costs? Or will I just be out $800 instead of $500?

The proper thing to do here would've been to simply say they sent this inadvertently, taken it back and send me what I very explicitly ordered

This was QSCs mistake, and it's certainly not the "upgrade" they're trying to tell me it is.
 
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I never brought up "purity"!!!!

Yes.
I'm simply responding to the idiotic argument that this effed up old batch is "superior" because the group buy follow up tests showed some degradation from the original tests of the new batch.


I'm confident this old batch has degraded significantly since November 2023, so a test would kick the legs out from that gaslighting defense of sending me this crap.

Well, it is likely, as they are only now in the process of adjusting the lyophilising method.
Tracy just said that, above.
It makes sense that if the the green one degraded, this one would have done so too, making it even worse than it was to begin with.
The proper thing to do here would've been to simply say they sent this inadvertently, taken it back and send me what I explicitly ordered.
Yes, you expressly asked for something because of a known issue.
They could have at least warned you were going to get the blue stuff and given you the option of backing out of the purchase.
Still think that testing something you cannot use is useless.
I mean, he knows there was a problem, in any case.
It should just be recognised that it is a customers service issue Tracy should be willing to fix for you.
Surely, adding a new tesa kit together with your next order would not be too problematic.
Looking after long term and supportive customers should be a no brainer, imo.
 
The moment qsc realized that this batch was fucked and wouldn't reconstitute (a long time ago) they should have destroyed all stock. There is no point keeping it on a shelf somewhere, then shit like this happens. The logic about purity is completely flawed

Exactly, purity has nothing to do with this. I never brought it up. Even if it were "purer", which is highly unlikely given how old it is, I didn't want it because there was clearly something wrong with it. Tracy knew it, and to his credit mentioned it and put it on a "clearance" price. Once he discovered the stuff being sent from the US warehouse was the newer batch, the price was raised.

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I can understand mistakes being made. I have no issue with that. Delays are annoying but tolerable. But being treated like an idiot is not.

I hope the hangover wears off and clear thinking returns to QSC.

This is unfair and bad business. I did everything properly, including paying a premium in time and money to ensure I got the new batch.
 
Yes.


Well, it is likely, as they are only now in the process of adjusting the lyophilising method.
Tracy just said that, above.
It makes sense that if the the green one degraded, this one would have done so too, making it even worse than it was to begin with.

Yes, you expressly asked for something because of a known issue.
They could have at least warned you were going to get the blue stuff and given you the option of backing out of the purchase.
Still think that testing something you cannot use is useless.
I mean, he knows there was a problem, in any case.
It should just be recognised that it is a customers service issue Tracy should be willing to fix for you.
Surely, adding a new tesa kit together with your next order would not be too problematic.
Looking after long term and supportive customers should be a no brainer, imo.

I think QSC has gotten so used to BS complaints that they've over corrected in their ability to dismiss them, so even a clearly legitimate one is responded to in the same way. In this case I was *very* careful in going about this purchase to ensure I didn't get the batch I found unacceptable for my purposes.

Perhaps the underlying compound is just fine, and excipient PH is the only issue. Transfer to a larger vial with 4 or 5ml, or a PH adjuster it will dissolve and be fine. I chose not to buy that. However, once the new batch came out and I got feedback on it I decided it met my requirements, and I took steps to buy that one. I knew about the "degradation" the group buy people had. It was not a concern to me. Again, my conscious choice.

I'm a reasonable guy. I'm not asking for extras here. I have 2 unopened kits and one now missing a vial. Send me some labels and I'll be happy to drop ship this "extra good" batch to the next US domestic buyer, or back to QSC, and take some of that low quality new batch off their hands.

Still hoping for a positive resolution here.
 
He haddocumented the transaction from the start without hiding any other details, yet you fail to address the clear issue.

He ordered a specific batch and you confirmed yet he received another. It’s simple to anyone who is reading the details. Looks like your warehouse doesn’t want to get rid of the bad batch and just wants to dump it to anyone.

To treat someone who had been vocal of his support for your business even looking like an alt or shill leaves us customers a bad taste for sure. @Qingdao Sigma Chemicals
 
The moment qsc realized that this batch was fucked and wouldn't reconstitute (a long time ago) they should have destroyed all stock. There is no point keeping it on a shelf somewhere, then shit like this happens.
Clearly, they have been trying to get rid of it, in a way or another.
Maybe they are banking on the fact that not everyone knows or remembers about this particular issue.

It's not the case, here, obviously and that's why shooting yourself in the foot with something like this is silly.
I am sure they are in a position to take the loss with regards to this batch.
Let's see if Mr Tracy has a change of heart and is willing to do the fair an honourable thing.
 
I think QSC has gotten so used to BS complaints that they've over corrected in their ability to dismiss them, so even a clearly legitimate one is responded to in the same way. In this case I was *very* careful in going about this purchase to ensure I didn't get the batch I found unacceptable for my purposes.

Perhaps the underlying compound is just fine, and excipient PH is the only issue. Transfer to a larger vial with 4 or 5ml, or a PH adjuster it will dissolve and be fine. I chose not to buy that. However, once the new batch came out and I got feedback on it I decided it met my requirements, and I took steps to buy that one. I knew about the "degradation" the group buy people had. It was not a concern to me. Again, my conscious choice.

I'm a reasonable guy. I'm not asking for extras here. I have 2 unopened kits and one now missing a vial. Send me some labels and I'll be happy to drop ship this "extra good" batch to the next US domestic buyer, or back to QSC, and take some of that low quality new batch off their hands.

Still hoping for a positive resolution here.
 
@Ghoul THIS MAN DID EVERYTHING YOU SHOULD DO WHEN ORDERING. The fact the QSC is telling him he doesn’t have a valid point is rediculous. This is why all the dick riding these newcomers do is not helpful at all bc they get some cheap products. Everyone forgets this isn’t a source board but some are allowed to come and stay. Never have I seen since I joined this disrespect to clients as you do on this forum. He has every bit of proof that he was given the wrong shit and paid more for it. He deserves some type of compensation for this 100%. If anyone else on here dealt with this they would be outraged. And the fact that this man usually always sides with them is even more absurd that Tracy blew him off like that.. MESO DO BETTER SMH
 
Exactly, purity has nothing to do with this. I never brought it up. Even if it were "purer", which is highly unlikely given how old it is, I didn't want it because there was clearly something wrong with it. Tracy knew it, and to his credit mentioned it and put it on a "clearance" price. Once he discovered the stuff being sent from the US warehouse was the newer batch, the price was raised.

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View attachment 291290

I can understand mistakes being made. I have no issue with that. Delays are annoying but tolerable. But being treated like an idiot is not.

I hope the hangover wears off and clear thinking returns to QSC.

This is unfair and bad business. I did everything properly, including paying a premium in time and money to ensure I got the new batch.
I also bought a kit of tesa back then and it's still in my fridge. Was there any official info that it's unusable? I just reconstituted one vial and it is indeed quite thick and cloudy, but dissolves. Dark Blue tops
 
I also bought a kit of tesa back then and it's still in my fridge. Was there any official info that it's unusable? I just reconstituted one vial and it is indeed quite thick and cloudy, but dissolves. Dark Blue tops
There is a picture of the vial in the previous page
 
@Ghoul THIS MAN DID EVERYTHING YOU SHOULD DO WHEN ORDERING. The fact the QSC is telling him he doesn’t have a valid point is rediculous. This is why all the dick riding these newcomers do is not helpful at all bc they get some cheap products. Everyone forgets this isn’t a source board but some are allowed to come and stay. Never have I seen since I joined this disrespect to clients as you do on this forum. He has every bit of proof that he was given the wrong shit and paid more for it. He deserves some type of compensation for this 100%. If anyone else on here dealt with this they would be outraged. And the fact that this man usually always sides with them is even more absurd that Tracy blew him off like that.. MESO DO BETTER SMH
Worse thing is Ghoul is probably his biggest fan boy, gong gei fat choi it is huh lol
 
I also bought a kit of tesa back then and it's still in my fridge. Was there any official info that it's unusable? I just reconstituted one vial and it is indeed quite thick and cloudy, but dissolves. Dark Blue tops

2 days later it's still sludge with 3ml. Whether it's effective or not once enough BAC gets added to finally get it to dissolve is beside the point. The 2023 batch was enough of a problem they had a new batch made in April 2024, which doesn't have an issue. I was explicit about which I wanted.

QSC said if you wanted the new, "non cloudy" 2024 batch pay $54 more per kit and order from the international warehouse. At the time I ordered the link on the price list showed the international warehouse was stocking the new batch.

Since I was ordering products from both warehouses, I made it clear I wanted the new batch from China, so there was no chance of a misunderstanding.

In fact the 2023 blue batch was not in any warehouse as of early July, according to the links on the price lists.

So where did this even come from? A return from someone else? The cabinet of "vintage" peptides reserved for the most discerning customers?

"Sir, just for you we have 3 kits of carefully aged 2023 Tesamorelin from Chateau LeSludge we've been keeping in the cellar."
 
2 days later it's still sludge with 3ml. Whether it's effective or not once enough BAC gets added to finally get it to dissolve is beside the point. The 2023 batch was enough of a problem they had a new batch made in April 2024, which doesn't have an issue. I was explicit about which I wanted.

QSC said if you wanted the new, "non cloudy" 2024 batch pay $54 more per kit and order from the international warehouse. At the time I ordered the link on the price list showed the international warehouse was stocking the new batch.

Since I was ordering products from both warehouses, I made it clear I wanted the new batch from China, so there was no chance of a misunderstanding.

In fact the 2023 blue batch was not in any warehouse as of early July, according to the links on the price lists.

So where did this even come from? A return from someone else? The cabinet of "vintage" peptides reserved for the most discerning customers?

"Sir, just for you we have 3 kits of carefully aged 2023 Tesamorelin from Chateau LeSludge we've been keeping in the cellar."

View: https://youtu.be/D1fQO1SaKc8?si=ic1x35bm-5ApjfZg
 
2 days later it's still sludge with 3ml. Whether it's effective or not once enough BAC gets added to finally get it to dissolve is beside the point. The 2023 batch was enough of a problem they had a new batch made in April 2024, which doesn't have an issue. I was explicit about which I wanted.

QSC said if you wanted the new, "non cloudy" 2024 batch pay $54 more per kit and order from the international warehouse. At the time I ordered the link on the price list showed the international warehouse was stocking the new batch.

Since I was ordering products from both warehouses, I made it clear I wanted the new batch from China, so there was no chance of a misunderstanding.

In fact the 2023 blue batch was not in any warehouse as of early July, according to the links on the price lists.

So where did this even come from? A return from someone else? The cabinet of "vintage" peptides reserved for the most discerning customers?

"Sir, just for you we have 3 kits of carefully aged 2023 Tesamorelin from Chateau LeSludge we've been keeping in the cellar."
If you paid $54 more per kit for a specific kit and they sent you the cheap kits that's bullshit. Tracy should send you the new kits ASAP and call it even.
 
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