AlexDavis43
Member
To be fair, this all started from my post and I just asked if QSC gives a credit for a bad vial, I didn't demand anything or have any rage about the situation. It's just a minor annoyance wasting my BAC water and a vial. I paid about $130aud for 10 vials delivered so it's a loss of $13 to me + $5 BAc water. Not a big deal. Would always welcome a credit though, so I asked if it's the norm.
What does annoy me is QSC charging me an extra 20% for "reship insurance" when I didn't get charged that the first time around in Decemeber 23'. You know a legit insurance company isn't handling that fee and they just want more money from you for nothing (most orders won't need a reship). I don't appreciate surprise charges when I make an order. I don't see why I couldn't pay the reship fee if it gets stopped/lost when I send in the customs notice or tracking details to request the reship... Pay the money if needed sort of situation. Seems a bit greedy to me. What do ya'll think?
Sometimes they'll eat 10 or 20%, sometimes they won't. This isn't something to complain about. Choose a different source if that doesn't meet your terms.
