They are only expressing their interaction with and thoughts about your company, which is very important to the members of this forum. The money we send is time we give up, a commodity that can not be purchased. Most of the products we buy from you, we inject IM, which is quite different than SQ. So, until members post their Jano tests and their orders have shipped and been received, you will be scrutinized and challenged to prove yourself. That's the price to the marketplace, and you can make a lot of sales.
Now, here is my interaction with your company. I ordered four Tren H vials and was told they were out of stock last night. The other part of my order was packed and ready to ship. The QHP rep offered me a refund, but I asked when the Tren H would be in stock again and was told it would take 10 days. I said keep my funds, and maybe I’ll order some more things later. This morning I was told the Bold U 300 which I ordered also out of stock, but they offered the Bold U 500 as a replacement. Odd, since my order was packed and ready to be shipped.
I post this to be transparent to my fellow forum members, since us forum members are a school of fish swimming with sharks. A group is stronger than a bunch of divided individuals. If so, it benefits QHP if you genuinely are a legitimate enterprise; you can improve.