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Im afraid that setting up a website that you can order from is going to be the downfall of this vendor. This is the move that attracts the wrong customers and wrong kind of attention.
I can see your point, but it is a bit more complex of an issue. Lots of vendors have had websites for years and many do it simply because it makes things easier and often brings more customers.

Downside is it brings a lot more for lack of a better term "bad customers" those 5% of customers all business UG or not have that cause 90% of the issues. It is a business decision that can workout or not. We shall see and I am being positive.
 
"I'm glad everyone on the post is a pro. Unfortunately I'm not asking anyone else a question. I'm asking the vendor. "

Wow. I'm glad the guy has time to answer questions from every forum on the net, as well as take orders and pack stuff for shipping....

You may have been asking the vendor - but you are ignoring good advice and counsel from everyone else.
That you are right on, I did ignore advice and counsel, will not deny that. I explained above why I did so, however I meant so offense to you sir Raww.
 
Im afraid that setting up a website that you can order from is going to be the downfall of this vendor. This is the move that attracts the wrong customers and wrong kind of attention.
I didn’t wanted to upgrade to a website but the manual work is breaking me beyond the point , it’s been years since I have seen a sunrise , can’t go on vacation easily , can’t even spend time with my daughter and longer working hours for last few years has given me a very bad back pain , I truly love my work but on other side want to feel like a human being again , I also don’t know if my customers family will like it or not but I thought I should give it a try ,
 
I didn’t wanted to upgrade to a website but the manual work is breaking me beyond the point , it’s been years since I have seen a sunrise , can’t go on vacation easily , can’t even spend time with my daughter and longer working hours for last few years has given me a very bad back pain , I truly love my work but on other side want to feel like a human being again , I also don’t know if my customers family will like it or not but I thought I should give it a try ,
I think everyone here understands. You are a great "in a lot of ways the best" source and I mean that and due to that I am sure your business is increasing to the point where manual email processing of all orders is a bit overwhelming. There is a reason there are e commerce websites. I would probably go nuts trying to do it and I would have low patience for dealing with constant "where is my tracking #, etc" type shit.

I am confident whatever website you setup will be great after the first few bugs are worked out.
 
I didn’t wanted to upgrade to a website but the manual work is breaking me beyond the point , it’s been years since I have seen a sunrise , can’t go on vacation easily , can’t even spend time with my daughter and longer working hours for last few years has given me a very bad back pain , I truly love my work but on other side want to feel like a human being again , I also don’t know if my customers family will like it or not but I thought I should give it a try ,
I’m just worried that if you remove too much friction you end up with 16 year old TikTok looksmaxxers as your customer base. It’ll be fun for a while, all those extra retin-a sales, but the viral places all end up going out of business. I don’t begrudge you the desire to automate your workflow, and wish you luck. I hope you can avoid the outcome I’m anticipating.
 
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