Hello, members of the board of directors! I am very sorry for the recent silence, because we have encountered many problems since our last freight company was inspected, and we are actively dealing with the problems encountered in reality. Responding to the problems currently encountered by some customers:
1 Transportation problem: According to the reply from the freight company, all the packages detained in the US customs before March 4 were released on April 2, but there is still no update so far, so we can give priority to refunding or reissuing packages for packages that have exceeded 30 days of transportation. If the subsequent customers receive the packages and pay me again (collect part of the order amount), just like everyone trusts HYB, HYB also trusts everyone.
We temporarily stop accepting orders for transportation to the United States. Although the packages transported by FedEx have been smooth recently, the current US Customs policy has been changing. In order to ensure safety, we will transport after the US Customs returns to normal.
The customs clearance rate in Canada is also very poor recently. It is recommended that Canadian customers wait for a while before placing an order.
2 Product issues:
We have resumed the sale of oils and tablets, but due to previous inspections, many of our products are out of stock. We are currently working hard to replenish our stock. We will not update the PDF price list for the time being, because there are new stocks or out-of-stock products every day, so customers who need a PDF price list can directly ask the salesperson for the price list of the day.
Currently, the Canadian warehouse has the following in stock:
HCG 5000IU
HGH 10IU
tirz 5mg
TB500 5mg
BPC157 5mg
The US warehouse has the following in stock:
HGH 10IU