We’re also the only source that volunteered to expand testing and improve everything across the board, which is exactly why this “jump to conclusions” take doesn’t make sense. Nobody here said “not confirmed.” The Jano report itself says “suspected.” That’s their wording, not ours, and we won’t rewrite “suspected” into “confirmed” without a proper chain-of-custody confirmation. That isn’t brushing anything off, that’s how you do this the right way.
We’ve already pulled retainers and are moving sealed vials for confirmation work. That includes sealed-vial submissions with photos that match what the lab posts, plus follow-ups to identify any particulates and review extractables and leachables from components. If a confirmed finding impacts quality or safety, we will post it publicly and contact affected buyers with the remedy. Period.
Saying we’re “the only vendor with this in our vials” is premature. Right now there’s one third-party report using the word “suspected.” We’re treating it seriously and doing the extra steps precisely because we volunteered to do more than just mg/mL. If anyone in the community wants to run an independent sealed-vial test in parallel, our reimbursement policy stands, we’ll honor it once results are posted and matched to the vial photos.
We’re here to fix problems, not hide them. Let’s keep it factual until the confirmation work is complete. Stop scaring people my guy.