Klimmzugernie
Member
2 working days in normal mode max if you confirmed your order correctly on the page
MESO-Rx
Anabolic Steroids
MESO-Rx Sponsor Pharmacom Labs officials and our Basicstero.com store
- Thread starter PHL Official
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Pharmacom Support
Pharmacom Rep
Sergey Taranuho - PRO athlete team Pharmacom Labs.
Link to Sergey's instagram profile, follow the news.
www.instagram.com/taranuho.pro
Link to Sergey's instagram profile, follow the news.
www.instagram.com/taranuho.pro
Pharmacom Support
Pharmacom Rep
Hi, we apologize for the inconvenience, sometimes there are delays, please do not worry, wait a little longer.
Pharmacom Support
Pharmacom Rep
Hi, don't worry, we do our best to make the customer happy, everything will be fine.
US Domestic Warehouse will not be shipping for one week.
Normal opperation is scheduled to return in a week.
This pause is for US domestic only.
(I was just given this info directly from Basicstero)
Normal opperation is scheduled to return in a week.
This pause is for US domestic only.
(I was just given this info directly from Basicstero)
Order was shipped from W2 more than 10 days ago. Still waiting for tracking number
completely normal as tracking numbers usually are not uploaded to the customer dash board for a couple weeks and never less than 1 week (for intl packs). From my experience (my destination is in the USA so maybe EU is less) total T/A time from W2 has been consistantly 4 to 6 weeks for the vast majority with a few rare packs under or over.
I have over 20 orders on the site, a vast majority from W2. I’ve never had to wait more than a week for tracking number, a lot of times less. So def not the norm for me. Agree shipping overall from W2 does take around 4-6 weeks to my destination.
Ordered my pack in march. Sitting in Europe since middle of june... you know how many times ive contacted these guys? ZERO. Have some patients. Shit will come
Here is the info regarding tracking on the source's website (linked below).
I am not sure what else to say other than they will upload it when they can do so -- but, you can be confident (and you know this with 20+ orders) this is an excellent source which will always follow through and ship paid orders. Nothing to worry about at all
Code:
https://int.basicstero.ws/index/faq#q21
I'm still waiting for orders I placed in February just before Chinese new years. And I'm still placing new orders from these guys. So I'm pretty sure I've been pretty patient.
W2 from Febuary should now be shipped (W2 is able to ship again).
I was under the impression the CV-19 delayed orders have now been shipped.
If yours have not yet updated as shipped (on the dashboard > orders), there may be some confusion; if this is the case then please consider contacting customer service via the "contact us" form on the source's so they may explore why yours have not shipped.
Customer service should be able to find and resolve your delayed orders.
I hope that may be helpful.
No my orders from Feb have been shipped now. They’re on the way to the W2 middle point. I was just saying that I have been patient, so I don’t really need someone telling me to have patience. I don’t have the luxury to order 10 vials at a time like most here due to my location. So I need to know when my orders are actually shipped to be able to place new ones. That’s why getting tracking numbers is important to me.
Hello my friend.
I am not able to access such private information; i can only see or access what any other customer may see (only the source itself may see private info -- this is good for your own security).
If your inquiry is in regards to regarding specific (private info) such specific payment or order details, please use the "Contact Us" form on the source's site for the most direct and efficient way to reach customer service.
Code:
https://int.basicstero.ws/index/contactPlease see this quote below for more details on contacting the source directly:
Tip/Advice for everyone:
For specific account and order related inquiries please use the "Contact Us" form on the Basicstero website for the most direct and efficient communication with the company's customer service.
Code:https://int.basicstero.ws/index/contact
***Be sure to check your spam folder after contacting customer service because in the past some people complain they did not get a reply when in fact their email service filtered the reply to spam.
Board reps, posts, even PMs are not as efficient nor direct - may get overlooked or take time to be relayed to the appropriate personnel.
This is a big World-Wide company; Reps/PR/Marketing people are mostly busy relaying information/news/announcements and may not even have the ability, access, nor authority to see private account and order information.
(it is a good thing though, that the company only allows specific person ability to access private info for customer security reasons
Also, please, for your own safety never state any personal information in a public post.
The "contact us" form is the most direct form of communication regarding accounts and orders.
NOTE regarding tracking (which is a common inquiry I see daily across various boards and PMs):
In my experience, usually tracking is NOT uploaded until a pack leaves the warehouse country and passes outgoing (origin nation's) customs.
In my opinion this usually takes approx a couple weeks for intl packs.
Please be patient and try not to ask customer service for tracking info -- tracking will be uploaded to your dashboard when it is available and authorized to be given out.
A source has no control over the postal service nor if packs are accurately scanned/updated within the postal system (once the pack is shipped, a source can only see what tracking shows you -- just like if/when you mail something to someone).
Keep in mind you can check the status of your order on the Basicstero site by loging into the warehouse where you placed the order and navigating to your
dashboard >> orders >> select the order you would like to see.
IF tracking has been uploaded to your account it will appear there in the order details section.
NOTE: Looking for additional advise regarding your cycle, PCT, blood work interpretation and so on?
Our specialist can help you:Please do not use this email for orders related questions; they will be ignored.Code:dr.pharmacom@protonmail.com
I hope these tips and info are helpful
basco
Member
That’s weird cuz my 4 month old order from W1 has new tracking number uploaded and I’m pretty sure it hasn’t shipped yet.
I have not yet heard confirmation of W1 delayed orders shipping.
IF they have started to ship, it has not yet been announced anywhere that I have seen.
I know new W1 orders for EU to within EU have a more expencive shipping option of courier and those have been moving.
But I have not heard anything else new regarding W1.
IF you get trackong update or a succeful delevery, please feel free to update so we may all know
thanks
Pharmacom Support
Pharmacom Rep
Vladimir Yakovlev - PRO athlete team Pharmacom Labs.
Link to Vladimir's instagram profile, follow the news.
www.instagram.com/yaki_ifbbpro/
Link to Vladimir's instagram profile, follow the news.
www.instagram.com/yaki_ifbbpro/
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